An enormous part of the SMX Convention Centers’ success has come from the excellence of our highly-trained, dedicated service professionals—just as we, in turn, are dedicated to each of our staff members’ individual success.

Through a specialized customer service module we call “We Go Beyond”, the trainees are prepared for a thriving and rewarding career in the Meetings, Incentives, Conventions, and Exhibitions (MICE) industry. Patterned after the training programs of 5-star hotels and international convention centers, this module equips SMX personnel with the knowledge and skills to deliver exemplary customer service to every single client.